Return and Exchange Policy
ONLINE RETURN/EXCHANGE POLICY: We allow exchanges through the mail or in store for online purchases, no return/refunds. Please contact us by calling (909)980-0172 or texting (909)757-4192 to initiate exchange. Exchanges for NON SALE items purchased online is welcomed WITHIN 14 days of purchase date. Item must have tags attached and each item must be in original/brand new condition, with NO tears, snags, stains, smells, broken pieces, all tags and hygiene liners must be ATTACHED, in original Fresh Peaches Bikinis product bag. All returns must be shipped back with a tracking number and insurance along with a copy of your invoice/or customer name and order number at buyers expense. Once items are received and inspected we will call you to process an exchange for a different size or style. Padding is non-returnable. ALL ITEMS PURCHASED DURING A SALE OR PROMO ARE FINAL SALE, NO RETURN OR EXCHANGE ON SALE ITEMS.
IN STORE PURCHASES RETURN/EXCHANGE POLICY: All items purchased in-store or at events are final sale, not eligible for return or exchange.
Shipping information: All online orders are shipped within 3 business days. Orders are sent 1st class or Priority depending on package weight. ALL packages are sent with tracking information. Once a package is marked delivered by your postal carrier, it is your responsibility to bring your package inside, if your package is confirmed delivered, we are NOT responsible for stolen packages once confirmed delivered. Packages cannot be insured for after delivery. We are not a big box company, we are a small business and can only go by the confirmed information we receive from the USPS. If a package is stolen after it is delivered, you will need to file a police report and give us a copy of the report, then replacement items will be sent, no refund will be given. If a package is confirmed lost in transit, we will replace the items.
We also have a PICK UP IN STORE OPTION: If you choose this option, you will not be charged a shipping fee. We will process your order and once it is ready we will call or text you will pick up date/times options, orders must be picked up within 14 days of notification or the order and money is forfeited. ID will be required at pick up. **MASKS WILL BE REQUIRED AT PICK UP**
If you need help with sizing, styles or colors… PLEASE text us for help! We want to help you find your new favorite bikini! (909)757-4192